Lumen Client Portal

Summary

Lumen needed more than a standard marketing site. The project combined a public website with private customer access so requests, records, and ongoing service features could be handled in one place.

Goals

• Give clients a cleaner logged-in experience
• Track interactions and requests centrally
• Support ongoing feature expansion without a rebuild

Design and build approach

• Separated the public site from the private customer area
• Built a simple dashboard for handling records and requests
• Linked the setup to future subscription support

Features delivered

• Client login groundwork
• Business dashboard
• Chat history tracking
• Subscription-ready setup

Outcome

• Clients have a clearer place to log in and check progress
• The business has better visibility of requests and conversations
• The setup is ready for future paid features

Tech stack